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Complaints

If you wish to register a complaint, please write to or telephone Gavin Burrows using the contact details above.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.

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Fifty Nine Financial Limited are not responsible for the accuracy of the information contained within the linked site.

Don't just take our word for it

Client Reviews

Ross and Ian Our 1930s Fixer Upper

Gavin has been a star for us over the last 6 years, we’ve re-mortgaged a couple of times and also moved house, every time he has found us the best deal possible. He doesn’t stop working for you, replacing deals last minute if a better one comes on the market and we could not ask for anything more to be honest. Slick, professional and puts his clients interests first. Thank you Gavin and Nicola and speak to you in 2 years once the mortgage needs reviewing!

Ocean Blue

I highly recommend Fifty Nine Financial. Gavin has provided an excellent and professional service over the years. He has found me the best deals on my buy to let mortgages, my own mortgage and life insurance. I wouldn’t use anyone else.

David Grocott

First involvement with company but not my last. Made everything easy to understand and gave me peace of mind in dealing with different financial matters. Always available and quick to respond to any queries raised. I would definitely recommend

Simon Clark

I couldn’t be happier with the service I received from Gavin. I was recommended to him by another client of his & I can see why. He sorted out our insurance needs quickly & efficiently & made sure it met our needs & budget. On a couple of occasions where I’ve had to contact him for clarification of my policy when I changed my job he responded promptly to acknowledge my message and answered the query the next day even though I’d made clear it wasn’t urgent. I’ll use his services again for sure when we review our insurance.

Scott Carpenter

Gavin and the Team at Fifty Nine financial are fantastic. They took all the stress out of getting a mortgage. They have great communication links with all the providers so can talk to them directly. This makes the whole process so much easier. I really didn’t need any stress whilst trying to arrange my mortgage and with Fifty Nine Financial I didn’t get any. I only had to send some standard details and they arranged everything. Their communication was brilliant, even outside normal working hours. Nothing was too much trouble. I could not have done this without them. They put customer service first and truly deliver on it. Brilliant.

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Business Details

The content of this website is not tailored for any individual and does not constitute financial advice.

Fifty Nine Financial Limited is authorised and regulated by the Financial Conduct Authority. Company number 06956191. We are a credit broker, not a lender. We may receive commissions that will vary depending on the lender, product, or other permissible factors. The nature of any commission model can be confirmed to you before you proceed.

Fifty Nine Financial Limited is entered on the Financial Services Register under reference 824265.
Registered Office – 59 Grange Road, Alvaston, Derby, DE24 0JY

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